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GLOSSAIRE

Plus de 300 termes et définitions...

Gestion des revenus hôteliers, gestion d'actifs, finances et ventes et marketing numérique,

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Forecast, aggregate

Forecasting and Availability Controls in Hotel Revenue Management

A forecast in which arrivals or room-nights are forecasted as one group, without regard to individual subgroups such as length of stay, rate class, or inventory type.

Forecast, arrivals

Forecasting and Availability Controls in Hotel Revenue Management

A forecast that includes guests arriving on the forecast day, but does not include
guests arriving prior to the forecast day for multi-night stays.

Forecast, group

Forecasting and Availability Controls in Hotel Revenue Management

A specialized forecast designed to reflect group traffic only. Such a forecast will
organize Information about reservations on hand, pickup projections, and activity
averages exclusively in relation to group bookings at the hotel.

Forecast, room-nights

Forecasting and Availability Controls in Hotel Revenue Management

A forecast that includes all reservations on a particular date: all arrivals and all
stayovers (guests already at the hotel, booked for multi-night stays).

Length-of-stay controls

Forecasting and Availability Controls in Hotel Revenue Management

These are controls imposed by the hotel, during high-demand periods only, to
select particular types of reservation requests in order to achieve the most
profitable outcome for the hotel. See also: maximum length of stay, minimum
length of stay, and closed to arrival.

Maximum length of stay

Forecasting and Availability Controls in Hotel Revenue Management

One of three length-of-stay controls, maximum length of stay imposes strict limits
on the number of days per reservation for a particular date. See also: minimum
length of stay and closed to arrival.

Mean Absolute Deviation (MAD)

Forecasting and Availability Controls in Hotel Revenue Management

A method of calculating forecast error where the deviations between the actual
number of arrivals and the forecasted number of reservations are expressed as
positive numbers before averaging. See also: mean absolute percentage error.

Mean Absolute Percentage Error (MAPE)

Forecasting and Availability Controls in Hotel Revenue Management

A method of calculating forecast error where the deviations between the actual
number of arrivals and the forecasted number of reservations are expressed as
positive percentages before averaging. See also: mean absolute deviation.

Minimum length of stay

Forecasting and Availability Controls in Hotel Revenue Management

One of three length-of-stay controls, minimum length of stay specifies that
reservations be for no fewer than a minimum number of days if they are to be
accepted for a particular date. See also: maximum length of stay and closed to
arrival.

Rack rate

Forecasting and Availability Controls in Hotel Revenue Management

The highest rate that a hotel charges for a room; the listed rate.

Rate bucket

Forecasting and Availability Controls in Hotel Revenue Management

In the multi-price approach, a rate bucket is a broad rate category defined by an
upper and a lower rate limit. Usually just a few rate buckets are used to organize
numerous rates, making the implementation of the multi-price approach easier.
See also: rate class.

Rate class

Forecasting and Availability Controls in Hotel Revenue Management

A rate category, such as superdiscount, discount, and rack rate.

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